For tattoo & piercing studios

One system confirms every booking, chases every quote and handles the questions you get all day. Your artists get back to tattooing and the chairs stay full.

We set it up and it runs in the background. Nothing for you to learn.

Free, no obligation. We play new client, then show you where bookings slip away. Report within 48 hours.

Most studios run on DMs and memory. It's costing you.

Bookings, deposits and repeat work slip through every week.

Tap every card that sounds like your studio.

Saturday · Lou3 sittings
10:00Dan · Sleeve, sitting 2CONFIRMED
13:004-hour sitting · didn't show£480 LOST
17:00Cancelled by DM at 16:40£120 LOST
Waitlist3 clients wanted a gap · nobody told—
Chair empty5 hrs · £600

Dead time. A client reserves an artist's day, then doesn't show or cancels late. That chair sits empty unless someone else can fill it, and nobody knew in time.

It's the most expensive gap in the studio. The artist is set up, the rent is still due, and the money from that slot is gone for good.

That's us
22:1431 unread across 5 apps

DM overload. "How much for a small rose?" all day, on Instagram, Facebook, WhatsApp and email, while the artist is tattooing. Enquiries for different artists sit on the wrong phone.

That's us
QuoteForearm piece · £350SENT
3 weeksNo reply. No follow-up.
SlotSaturday · 11:00LOST

Enquiries that never book. Quotes go out, the client goes quiet, and nobody chases.

That's us
Sitting 1Half sleeve · linesDONE
Sitting 2Never bookedSTALLED
Sitting 3Shading · no dateSTALLED

Multi-session pieces stall. Session one happens. Session two never gets booked.

That's us
Googletattoo studio near me
★★★★★Studio across town212 reviews
Page 2Your studio9 REVIEWS

Not the first choice for new clients. Barely a footprint on Google, few recent reviews, and one Instagram ban away from no pipeline.

That's us
PostFlash day this Saturday!1,840 followers
ReachSeen by 37 of 1,840 (2%)

Your offers die in the feed. Flash days, free slots and guest artists go out as a post, and only 1–3% of your followers ever see it.

That's us

Tap every card that sounds like your studio.

See how we fix them

The most expensive thing in your studio is a sitting that never happens.

Booked artist time that never happens is the biggest loss most studios have. Put your own numbers in.

Your studio
Average sitting value
Sittings lost a month across the studio to no-shows, late cancels and stalled pieces4
120

Be honest. Even 2 a month adds up.

£1,600of booked artist time lost every month
Over a year, doing nothing£19,200
You lose£1,600
Prevent half£800
The payback

Prevent just half and you're £553 a month up, after paying for the Fully Booked package.

One full-day no-show prevented, or one stalled sleeve rebooked, covers the month.

That's the guess. Want the real numbers?

Your free Studio Once-Over shows how you look on Google, how fast you reply, how easy you are to book, and what it's likely costing you.

Free Studio Once-Over

We play new client. You find out what they see.

Find out exactly where new clients slip away, what it's costing you every month, and the quick fixes that win them back. A straight answer, free, with no sales pitch dressed up as advice.

What we check

  • The mystery enquiryWe DM you like a new client, time the reply and see if anyone follows up.
  • Missed callsWe ring. If nobody answers, does the caller get a text back?
  • How you show up on GoogleYour spot for "tattoo studio near me", who's ahead, and the gaps in your profile.
  • Your reviewsYours against the top three studios near you.
  • How easy you are to bookWe try to book and pay a deposit, and count the steps it takes.
  • What it's costing youNo-shows and quiet quotes, turned into pounds a month.

Then two or three fixes you can do yourself, whether you work with us or not.

A quick note

We go right up to the booking and deposit step, then stop. No slot gets held and nobody pays anything. We'll tell you which message was ours.

What happens next

  1. 12 minutesRequest your Once-OverFill in the form below.
  2. 2Within a dayWe play new clientYou won't know when, which is the point.
  3. 3Within 48 hoursYour report arrivesBy email, with your numbers and quick fixes.
  4. 420 minutesWalk-throughWe go through your results together. No hard sell.
  5. 5Under a weekLive, if you want itWe set everything up. Then monthly support, included.

No obligation. Stop after step 4 and the fixes are still yours.

Karl Sandland, founder of AccruTech
Former CCOFormer Service DirectorAward-winning CX leader30+ years in techTech founder since 2021Regular in the tattooist's chair
Who's behind this

I've sat in your chairs. Plenty of times.

I'm Karl. Ex-bouncer, co-host of a comedy podcast, covered in ink with stretched lobes. I've spent dozens of hours in tattoo chairs and piercing studios, mostly on the receiving end of the needle.

I also know tech inside out. 30+ years of it, most of them at the top table, running customer experience and service delivery to the likes of CERN, ITV and the Ministry of Justice. I'm fanatical about one thing: what makes customers come back. In 2021 I founded AccruTech.

So I know both sides. I've watched great artists lose a Saturday to a no-show, and I've been the client who DM'd and never heard back. AccruTech sorts your tech out, so your artists stop answering messages at 10pm and get back to tattooing.

And I don't hand you a login and disappear. I set it up with you, and I'm there month to month to keep it running and help the studio grow.

Karl SandlandFounder · AccruTech
Want me to give your studio the once-over? Start here →

Karl's clients outside the tattoo world · UK, Europe, the US and Canada

The five things that matter most.

FixesNot the first choice

Be the first choice for new clients.

Google visibility and a strong reputation bring in people who've never heard of you.

  • A review request after every appointment, and a reply to every review, drafted for you and checked by the studio.
  • Healed-photo requests that double as portfolio content.
  • Your Google profile set up and kept healthy.
FixesDead timeOffers die in the feed

Kill dead time.

Spot no-shows hours early, while there's still time to fill the chair.

  • YES/NO confirmation texts 48 hours and 4 hours before. A NO frees the slot straight away.
  • Freed slots go to your waitlist as "slot available today". First to claim it gets it.
  • No reply? You're told to ring them. Still a no-show? The deposit is kept.
FixesDM overload

End the enquiry overwhelm.

Phone, WhatsApp, Instagram, Facebook, email and walk-ins, all in one inbox.

  • A text back for every missed call, and saved replies for the questions you get all day.
  • Enquiries routed to the right artist's inbox, or to the owner if there's no preference.
  • On Fully Managed: an AI receptionist that answers DMs, calls and web chat 24/7, books consultations and piercings straight into the diary, and hands anything else to a person.
FixesEnquiries that never bookStalled pieces

Make booking smooth for the client.

Enquiry, consultation and booking run as one clear flow. It feels professional and takes the admin off the artist.

  • The client sends their idea. The artist agrees a sitting plan.
  • One tap sends a private booking link. The client books and pays a deposit in one step.
  • A deposit on every sitting takes the sting out of any no-show that still happens.
See the full booking flow for tattoo and piercing+

Custom work can't be booked like a haircut. Price and length aren't known until an artist has seen the idea, so tattoo work only becomes bookable once the plan is agreed. Piercing books like any appointment.

Client sends the idea

Placement, size, reference images, budget and preferred artist, in one form.

Artist agrees the plan

A chat or optional consultation. For example, 4 hours over 2 × 2-hour sittings.

One-tap quote

Marks the client as quoted and sends a private booking link with the agreed plan.

Book and pay a deposit

A deposit on every sitting, with your policy and an 18+ ID confirmation shown first.

Next sittings sorted

Booked up front, by QR code at the counter, or from the next-sitting prompt.

Menu or walk-in

Book from a piercing menu with set prices and times, or scan a QR code at the counter.

Consent form

Asks for date of birth and branches by age, following your studio's own policy.

On the client list

Walk-ins get the marketing opt-in too, so nobody is lost to the paper pile.

Aftercare

Messages go out automatically, then a review request once it's healing well.

Downsize reminder

A few weeks later, with a jewellery mention. The rebooking you used to forget.

Not quite how your studio does it? Fine. We'll set it up to match the way you work.

FixesEnquiries that never bookNot the first choice

Show off your artists, not a booking app.

Most studios have no online booking, or a generic page that looks like every salon on the app. Yours should look like your studio.

  • Booking pages in your studio's logo, colours and style. No marketplace listing, no competitors one tap away.
  • A page for every artist, with their style, portfolio and healed work, and booking built in.
  • Clients choose the artist first, so the right enquiry lands with the right person.
Gaps in the diaries

A studio with gaps can't risk taking on another artist.

→
Full diaries, queue of enquiries

A studio with both can. Adding an artist becomes an easy decision.

The aim is simple: make your studio oversubscribed.

Done for you

You do you. We do the tech.

No new system to learn and nothing to log into. We start with a consultation with you and your team, build everything around the way your studio already works, and then it pretty much runs itself.

What you do
  • Tell us how the studio runs: deposits, notice periods, age policy, who does what.
  • Check the wording before anything goes out.
  • Answer the enquiries that need an artist.

…and concentrate on your craft.

What we do
  • Set it all up, connect your channels and bring your client list across.
  • Write your confirmation, follow-up and aftercare messages in your studio's voice.
  • On Fully Managed, train the AI receptionist with your team: your typical questions, your answers, and when to steer someone to a booking or a consultation.
  • Help word your flash day and last-minute availability texts and emails.
  • Keep it running, and adjust it as you go.
Only what you need

We switch on what fills chairs, brings clients back and cuts admin. Nothing else.

ConfirmationsWaitlistReviewsAftercareNext sittingsCampaignsWebsites, newsletters and more are there if you ever want them. We won't push them.
Every month, included

After setup, we stay. Your tech partner, month to month.

No support tickets or extra invoices. It's all in the monthly fee, and as the studio grows, the system grows with it.

01Kept running

We watch it, fix anything that breaks and keep it up to date. You don't touch the settings.

02Changes on request

New artist, new prices, a guest spot or a change to your deposit policy. Tell us and it's done.

03Campaign help

Wording for flash days, last-minute slots, quiet January and Christmas vouchers.

04Regular check-ins

What's working, what isn't, and what to switch on next as the studio grows.

One flat fee per studio. Add artists, not costs.

Packages build on each other. Fully Booked includes everything in Get Found; Fully Managed includes everything in Fully Booked.

Get Found

For studios that want to be found and reviewed before changing how they book.

£97/month
£295 done-for-you setup
Founding studios: £0 setup, 30% off for 12 months
  • Google profile set up and kept healthy
  • Review requests, and a reply to every review
  • Healed-photo requests
  • One inbox for every channel
  • Saved replies and missed-call text back
A handful of extra Google enquiries a month pays for it.
Start FreeFree Studio Once-Over
Recommended

Fully Booked

Runs your enquiries, bookings, deposits and repeat work.

£247/month
£495 done-for-you setup · up to 8 artists
Founding studios: £0 setup, 30% off for 12 months
  • Everything in Get Found, plus:
  • Enquiry form routed to each artist
  • One-tap quotes with automatic follow-up
  • Private tattoo booking with a deposit on every sitting
  • Piercing menu and walk-in QR code
  • YES/NO confirmations and a waitlist
  • Digital consent with age and ID checks
  • Next-sitting prompts, downsizes, aftercare
  • Campaigns to past clients
One full-day no-show prevented, or one stalled sleeve rebooked, covers the month.
Start FreeFree Studio Once-Over

Fully Managed

For busy studios drowning in DMs.

£347/month
£695 done-for-you setup · up to 8 artists
Founding studios: £0 setup, 30% off for 12 months
  • Everything in Fully Booked, plus:
  • AI receptionist on DMs, web chat and missed calls, 24/7
  • Answers prices from, availability, location, hours, deposit policy, age rules
  • Books consultations and piercings straight into the diary, deposit taken
  • Sends custom tattoo ideas through the enquiry form to the right artist
  • Hands anything else to a person straight away
Pays for itself in the hours artists get back from "how much for a small rose?".
Start FreeFree Studio Once-Over
Our promise

It pays for itself, or we keep working for free. Every month you'll see the bookings and deposits that came in through the system. On Fully Booked or Fully Managed, if those deposits haven't covered your monthly fee by the end of your first three months, we keep working at no cost until they do.

  • Ongoing support included on every package
  • Monthly fee never rises with artist numbers
  • Setup is done for you: consultation, build and training
  • £97 one-off setup per artist above 8
  • 3-month minimum, then cancel any time
Founding studios

Built alongside a real working studio.

Every timing, notice period and deposit rule is being shaped on a real shop floor, not in a spreadsheet.

We're opening five founding places for studios that want in early, help shape what comes next, and get founding terms for doing it. Two are already reserved.

Every founding place starts with a free Studio Once-Over.

Start your Free Studio Once‑Over
£0setup fee
30% offyour monthly fee for your first 12 months
1Founding placeOpen
2Founding placeOpen
3Founding placeOpen
4Founding placeOpen
5Founding placeOpen

3 of 5 founding places left

Things studio owners usually ask.

The Studio Once-Over

Will you really message my studio?+

Yes. Within a day of you requesting your Once-Over, we'll find you on Google, send an Instagram message and ring the studio like a new client would, then see how easy you are to book. We stop before anything is held or paid, so no slot is blocked and no deposit is taken. We'll tell you which message was ours in the report.

Do I have to buy anything?+

No. The Once-Over is free, there's no catch, and the quick fixes are yours to use either way. It's a straight answer, not a sales pitch dressed up as advice. If you want help with the rest, we can talk about that after.

Setup & support

How long does setup take?+

Under a week from your walk-through call. We do the build; you check the wording and introduce it to your artists.

Will my artists actually use it?+

They only see their own diary and messages in an app on their phone, and we walk them through it at launch. It takes work off them, not on: fewer DMs to answer, confirmations sent for them and deposits taken before the client walks in.

Do we have to learn a new system?+

No. There's nothing you have to log into and manage. We set it up around how you already work and it runs in the background. Each artist gets their own diary, inbox and mobile app, and that's about it.

What does the setup fee cover?+

Our time with you. We talk through how your studio runs with you and your team, then build it, write the messages, bring your client list across and, on Fully Managed, train the AI receptionist on your typical enquiries. It's done for you, not a login and a help guide.

What support do we get after setup?+

It's all in the monthly fee. We keep the system running and up to date, make changes when you ask (a new artist, new prices, a guest spot, a new deposit policy), word your flash day and last-minute slot campaigns, and check in regularly on what's working. Think of us as your tech partner, not a software company.

Can we switch on other marketing tools later?+

Yes. The system behind it can also run websites, funnels, surveys, newsletters and more. We only switch on what fills chairs and cuts admin, but if you want more later, just ask.

Bookings & clients

We already use Fresha (or another booking system). Do we have to switch?+

No. We can sit alongside it and handle the follow-up and marketing, or replace it completely. If you run on DMs, WhatsApp, a paper diary and paper consent forms, this replaces them.

Do we keep our existing client list?+

Yes. Your client list comes with you, with marketing consent kept on every contact. We only message clients who agreed, and your clients belong to you, not to Instagram or a booking app.

Will taking deposits put clients off?+

Serious clients expect a deposit; most good studios already take one. A clear policy shown before they pay, and one-tap booking, makes it feel professional rather than pushy. The clients it puts off are usually the ones who'd have no-showed.

What's the private booking page?+

Tattoo bookings happen on a page that isn't linked from your site or listed on Google. The link only goes out in the artist's quote. If someone books without a quote, or books a different artist from the one who quoted them, you're alerted and the booking is held until someone looks at it.

What happens if a client needs to move their booking?+

Every reminder carries a reschedule link. Moving with enough notice keeps the same booking and the same deposit. You set the notice period; inside it, the client has to message the studio.

Will the AI receptionist give aftercare advice or quote prices?+

It answers common questions like prices from, opening hours and deposit policy, and can book consultations and piercings. It never quotes custom work or gives medical advice. Aftercare, medical questions and final prices for custom work always go to an artist.

Won't clients hate talking to a bot?+

It replies in seconds, in your studio's voice, and only handles the simple stuff: prices from, hours, deposits, and booking consultations and piercings. Anything custom or personal goes straight to a person. Most clients just notice they got a fast answer at 11pm.

How do you handle under-18s?+

Tattoo clients confirm they're 18 or over and will bring photo ID before paying a deposit, and again on the consent form. Piercing consent asks for date of birth and follows your studio's own age policy.

Cost & contract

Does it cost more as we add artists?+

The monthly fee never changes. Setup covers up to 8 artists, with a one-off £97 for each artist above that. Studios shouldn't be penalised for growing.

Is there a contract?+

There's a three-month minimum, so there's time to see results. After that, it's monthly and you can cancel any time. And on Fully Booked or Fully Managed, if the deposits taken through the system haven't covered your monthly fee by the end of those three months, we keep working free until they do.

Is it for individual artists renting a chair?+

It's built for studio owners: multi-artist studios with proper premises, most of which also do piercing.

Start here

How many clients are you losing before they book?

Find out where you're losing bookings, before your next client does. It's free, there's no obligation, and it takes two minutes to request.

Start your Free Studio Once‑Over
How it works
  1. 1Free Studio Once-Over <48 hours
  2. 2Walk-through 20 mins
  3. 3Live <1 week after sign-up
  4. 4Monthly support included

Enquiries, bookings, deposits, consent forms and your client list in one system, built for tattoo and piercing studios.

© 2026 AccruTech Ltd